Privacy Policy of Motilal Dulichand Pvt. Ltd.

Effective Date: 20th August 2010

This Privacy Policy describes how Motilal Dulichand Pvt. Ltd. ("we," "us," or "our") collects, uses, and protects the personal information you provide when you use our website, services, and products. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We may collect the following types of information:

Technical Data: We automatically collect information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and a record of the pages you visit.

Transaction Data: When you make a purchase, we collect information related to your transaction, such as product details, payment method, and billing address. Note that we do not store your credit card details; these are processed securely by our third-party payment partners.

2. How We Use Your Information

We use the information we collect for several purposes:

• To communicate with you about your account or our services.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services by analyzing user behavior.
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as shipping, payment processing, and website analytics. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to legal requirements.
• Object to or restrict the processing of your data.
• Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at mldc@mldcgroup.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Motilal Dulichand Pvt. Ltd. 20, Industrial Estate, Kanpur-208012; mldc@mldcgroup.com